If you’re only adding members from your organisation, you probably don’t know what I’m about to talk about; but if you’re like me, and love to network via social media portals, then you’ll know exactly what I mean. The biggest turn off on LinkedIn is SPAM; and there is a great deal of it. As a professional, I hate to
Don’t you hate it when you ask a question and you don’t get a response? Yeah, I hate it too. However, customer service is not the first thing that comes to mind when you think about social media. Customer service is a key foundation element of social media and a key to its success. Most businesses have a public online
There are many social media 101 articles out there, but this is a comprehensive guide to the social media novice. Social Media Marketing is not rocket science, but there is a wrong and a right way to do it. The question most often asked is “are we doing this right?” Most of the time, the answer is ‘wrong’, and it’s
